Please Note: That Rates Quoted to you are Subject to Room Availability & No rooms are blocked until we receive a Confirmation from You.
Once you are happy with the Quotation & Proposed Itinerary, you need to pay the deposit to make a booking so that we can proceed with all the reservations as soon as possible, in order to minimize any difficulties with availability. On receipt of the deposit amount we will then proceed to reserve the services shown and will send you a new Confirmation Itinerary to help you prepare for your holiday. Two weeks prior to your departure we will send you your Airline / Railway/ Bus Tickets, and a Final Itinerary with the address, telephone number and contact details of our representative. Please do not hesitate to contact us (via Email or a phone call) should you require any further information or modifications. All Correspondence/s in Respect to Tours / Travel Service Bookings should be addressed to NISHNAI HOLIDAYS. We are happy to answer any questions you may have or clarify any information concerning your holiday and the proposed tour itinerary.
50% of the total tour cost should be paid in advance for confirming your booking and the balance amount should be paid within 30 days prior to commencement of your tour. We hold the right to decide on the amount to be paid as advance, based on the nature of services and the time left for the commencement of services. Apart from the above in some cases like special train journeys, hotel or resort reservations during the peak tourist season, full payment of the tour cost is required to be paid in advance.
Payment can be made by any online payment gateway system, by bank transfer, cash payment at our office by demand draft / cheque. All payments should be free and clear of any withholding tax and other deductions. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by the payer.
Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and well-being of our esteemed passengers.
In case of cancellation of tour/travel services due to any unavoidable reason/s, by the passenger, we must be informed only in writing. Cancellation charges would be effective from the date we receive your letter/email.
Please Note : - Irrespective of the above-mentioned cancellations slabs; in case of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable.
Regarding refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be refunded to the person who has made the payment to us.
Please Note : The refund process may take up to 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account or to bank account, the bank charges would be debited from the refund amount.
In case of Postponement, the cost may change as per the next tour date and itinerary. Also, it will vary depending on the number of people and conditions existing during that time.
Guests arriving from restricted countries or regions will be required to share detailed information as prescribed by the ministry of tourism’s protocols, prior to arrival. They should always carry a vaccination certificate or a negative covid-19 RT-PCR report. This test must be conducted within 72 hours prior to the arrival.
To ensure safety, mandatory thermal temperature check is done for each guest before check-in. The management reserves the right to accept/ deny any bookings, subject to corona virus medical history or any other issues pertaining to the same. All guests shall wear face masks compulsorily in general and hotel lobby and other tourist places common areas.
Any person who has a contagious disease is forbidden to travel. Any such person found during the tour with such condition will be asked to leave the tour immediately and will have to make their own arrangements of returning home. Travelers suffering from chronic diseases or those taking medication need to inform us prior to the travel so that necessary precautionary measures can be taken during the commencement of the travel. Nishnai Holidays not to be held responsible for any damages, injuries or losses that occurs in case of concealing health status / no information provided about chronic illness or on long term medication.
Check-in time is 1200 - 1400 hours, while check-out time is 1000 - 1200 hours for most hotels & resorts. Early check-in and late check-out are chargeable as per the hotel policy. It is mandatory for guests to present valid photo identification at the time of check-in. Documents can be either an Indian Aadhaar card, Indian Driver’s license, Indian voter ID card, or Indian / international passport.
Please Note : Pan Card, company or student ID card is not an acceptable form of ID. All hotels & resorts reserves the right to refuse check-in in the absence of such valid identification document. The primary age for all the guests must be at least 18 years, to check-in in any hotels & resorts. Visitors are not allowed inside the guest room after 21:00 hrs. Visitor’s registration is required as your safety & security is of our paramount concern.
Please Note : After the Finalization of the Tour/Service Cost, if there are any Hikes/Increase in Entrance Fees of Monuments/Museums, Taxes, Fuel Cost or Guide Charges by the Govt. of India, the same would be charged as Extra.
To travel to India from overseas countries except for the citizens of Nepal & Bhutan, one needs a 06-month valid passport and a valid visa. Processing of passport and visa are not included in the tour cost.